Intermodal (해운 컨테이너) Trucking OPS Manager
- 구인·구직
- Sunny Lee
- 2025-09-02 00:00:00
**P.B. Industries is looking for an OPS Manager**
Job Overview
Build and maintain respectable terminal internally and outside of the company by delivering what we committed to customers, employees, drivers and the company
Ensure Daily tasks from each staff in a team is being done properly as expected
Manage Service Quality by proactively minimizing failures
Update system properly for internal sharing and external notification with accurate info
Review and analyze the outcome of terminal performance and set a plan for terminal to be protected and enhanced with staff, drivers and customers and implement plan with direct manager once approved
Clear and proactive communication with employees, drivers, customers and upper management
Recognize issues to resolve, prevent or report timely and put proper action on it
Ensure Outcome of daily performance meets the goal (Revenue, Profit and cost control) and report exception issues with plan to rectify
Daily/Weekly/Monthly/Yearly and YTD report in P&L, Customers, Cost control, and on time
Monitor and update accurate drivers pay from dispatchers
Employee/Drivers retention
Drivers settlement trends to ensure drivers are making enough revenue which will be a part of retention
Preserve, Protect and enhance people with close communication and relationship building
Customers relationship managing
Plan to rectify issues if needed
Share issues with plan to rectify
Share goal and plan to meet the goal together
Sensitive respond on service matter and per customer service/ satisfaction review
Upper management/Department report
Other tasks as needed if any
Experience:
Intermodal(ocean containers) dispatching : minimum 3 + years (Required)
Management experience (preferred)
Job Type: Full-time
Work Location: Austell, GA & In person
Benefits:
Paid Time off
401(k); 401(k) matching
Dental insurance; Health insurance; Vision insurance
Schedule:
8 hour shift
Monday to Friday-
Weekends as needed
Please send resume to hr@pbindustries.com or call 224-265-1037
