Intermodal (해운 컨테이너) Trucking OPS Manager

**P.B. Industries is looking for an OPS Manager**

 

Job Overview

Build and maintain respectable terminal internally and outside of the company by delivering what we committed to customers, employees, drivers and the company

Ensure Daily tasks from each staff in a team is being done properly as expected

Manage Service Quality by proactively minimizing failures

Update system properly for internal sharing and external notification with accurate info

Review and analyze the outcome of terminal performance and set a plan for terminal to be protected and enhanced with staff, drivers and customers and implement plan with direct manager once approved

Clear and proactive communication with employees, drivers, customers and upper management

Recognize issues to resolve, prevent or report timely and put proper action on it

Ensure Outcome of daily performance meets the goal (Revenue, Profit and cost control) and report exception issues with plan to rectify

Daily/Weekly/Monthly/Yearly and YTD report in P&L, Customers, Cost control, and on time

Monitor and update accurate drivers pay from dispatchers

Employee/Drivers retention

Drivers settlement trends to ensure drivers are making enough revenue which will be a part of retention

Preserve, Protect and enhance people with close communication and relationship building

Customers relationship managing

Plan to rectify issues if needed

Share issues with plan to rectify

Share goal and plan to meet the goal together

Sensitive respond on service matter and per customer service/ satisfaction review

Upper management/Department report

Other tasks as needed if any

 

Experience:

Intermodal(ocean containers) dispatching : minimum 3 + years (Required)

Management experience (preferred)

 

Job Type: Full-time

Work Location: Austell, GA & In person 

 

Benefits:

Paid Time off

401(k); 401(k) matching

Dental insurance; Health insurance; Vision insurance

 

Schedule:

8 hour shift

Monday to Friday-

Weekends as needed

 

Please send resume to hr@pbindustries.com or call 224-265-1037